The Terms and Conditions were last updated on April 14, 2023.
These terms and conditions apply to the booking for a trip with Amallay Travel. By making a booking or paying a deposit, you accept all of the terms and conditions listed in this agreement on your own behalf and on behalf of all persons in your group.
To make a booking, please complete and submit our BOOKING FORM or CONTACT FORM or email us at contact@amallaytravel.com.
A non-refundable deposit of 50% is required to confirm a booking, with the final balance due no later than 60 days before departure. Bookings made less than 60 days before departure require full payment to be made in order to confirm a booking. Payment can be made by bank transfer, debit card or credit card.
Amallay Travel reserves the right to reprice, change services or other particulars before confirmation of your booking. You will be advised the current price of the trip you wish to book before your booking is confirmed. The price of the trip is inclusive of taxes and any additional fees, charges and other such costs.
On receipt of your deposit/payment in full, we will normally issue you a confirmation invoice within 72 hours. Once confirmed, the price of your travel arrangements is not subject to further surcharges or increases.
If payment is not received at the time of invoicing, Amallay Travel reserves the right to release your reservations, treat this as a cancellation by you and retain the deposit.
If you wish to cancel your trip, we must receive confirmation of cancellation in writing by email. Cancellation by the client is subject to the following:
We have the right to cancel a confirmed journey before its scheduled departure date. Should a trip be canceled, at the discretion of Amallay Travel, you may choose to utilize your credit for a future excursion. If a trip is canceled due to circumstances, including but not limited to, ‘Force Majeure’ involving third-party suppliers, we will issue refunds for recoverable expenses. However, non-refundable deposits and any unrecoverable costs incurred with third parties, such as airlines or hotels, will not be refunded. Amallay Travel disclaims any liability for incidental expenses, refunds, or damages incurred by you or any compensation claims.
We strongly recommend for every traveler in your group to have comprehensive travel insurance that includes trip cancellation/interruption coverage to help protect your financial investment in the trip. The cancellation penalties are not negotiable.
Occasionally, modifications to your confirmed itinerary may be required or advised. This typically occurs when external factors, such as airlines, hotels, or unforeseen circumstances like flight cancellations or schedule changes, prompt updates beyond our control. Adverse weather or local events can also necessitate alterations. Our priority is to restructure your itinerary with minimal impact on its flow and pricing. However, if the adjustments lead to a price difference, you will be responsible for covering the additional cost.
Clients can make minor adjustments to the itinerary after trip confirmation, within reasonable limits as determined by Amallay Travel and with adequate notice. We will strive to fulfill your requests, but significant alterations might entail extra charges beyond the initial quote.
It is essential that you check all names are the same as the relevant passport, with dates and timings and all other elements of your trip are correct. You are solely responsible for meeting any visa and passport requirements. We will do our best to inform you of the general requirements. Information on visa and passport requirements can be obtained from your nearest Moroccan Embassy.
Your booking acceptance entails agreeing to assume all liability related to activities, some in remote areas, that pose a risk of injury and/or death due to various factors, including but not limited to, natural forces, third-party conduct, negligence on behalf of Amallay Travel, or negligence by its third-party suppliers. Amallay Travel is not accountable for any injury, loss, damage to property, death, delay, or inconvenience linked to any trip organized by them. Travelers release Amallay Travel from any damages incurred, including liability resulting from injury, loss, damage to property, death, delay, or inconvenience associated with the provision of goods and services by third-party suppliers in connection with any trip.
We hold the authority to refuse any traveler if, in our sole discretion, their health or behavior interferes with the smooth functioning of the trip or compromises the well-being or enjoyment of fellow travelers.
Excluded from the trip rates and solely the traveler’s responsibility are: Airfare; travel insurance; passport and visa fees; excess baggage charges; gratuities; personal expenses such as beverages, laundry, and communication (calls, faxes, emails); international airport departure tax; COVID-related expenses (mandatory or voluntary), including testing and quarantine; and any excursions or deviations from the trip itinerary. We are not responsible or liable for deposits, payments, policies or penalties related to services not included, such as airline tickets, separate hotel reservations, or other items managed independently of our offerings.
You understand and acknowledge that your image and likeness may be utilized in future promotional materials by Amallay Travel, along with our partner companies and photographers. You also grant us an all-encompassing, royalty-free, perpetual license to use, re-use, distribute, display, create derivative works of, and reproduce any images, photos, or videos across various mediums, such as print, electronic media, and the internet, without compensation or right to inspection for any purpose, including promoting and publicizing our global products and services.
Travelers’ generated content may be published on personal platforms. However, Amallay Travel holds the authority to grant permission for content publication on commercial platforms owned, represented, affiliated, or associated with travelers. To feature content with likeness to other travelers, consent is mandatory.
We will not be held responsible for delays, alterations, or cancellations of trips due to ‘Force Majeure.’ This term encompasses situations beyond our reasonable control, such as war, civil unrest, terrorism, disease, natural disasters, adverse weather, fires, floods, labor disputes, and industrial or nuclear accidents.
The term “Amallay Travel”, “us” and “we” refers to Amallay Consulting SARL, a registered business in Morocco.
We may update these Terms and Conditions from time to time. The date provided at the beginning of these Terms and Conditions is the latest revision date.
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